Privacy policy

At Prints For Art, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how Prints For Art collects, uses, stores, and shares personal information when you visit printsforart.com, communicate with us, or purchase artwork through our website.

By using our website or purchasing from Prints For Art, you acknowledge that you have read and understood this Privacy Policy.

1. About Prints For Art

Prints For Art is an online art platform offering original paintings, drawings, limited-edition prints, sculptures, and related artworks.

Contact Information

Email: support@printsforart.com
Phone: +91 8766233604
Address: C3, Kailash Colony, New Delhi – 110048
Business Hours: Monday to Saturday, 10:00 AM – 6:00 PM IST

For the purposes of applicable data protection laws, Prints For Art determines how and why customer personal information is processed in connection with our website and orders.

2. Personal Information We Collect

Depending on how you interact with our website, we may collect the following information:

Information you provide to us

When you place an order, contact us, or use our services, we may collect:

  • Full name
  • Email address
  • Mobile or telephone number
  • Billing address
  • Shipping or delivery address
  • Order and purchase details
  • Information provided in enquiries or communications with us
  • Information you voluntarily provide when requesting customer support

Payment information

Payments made through our website are processed through third-party payment providers, including Razorpay.

We do not intentionally store your complete credit or debit card number, CVV, PIN, or online banking credentials on our own systems. Payment providers process payment information according to their own terms, security practices, and privacy policies.

Razorpay's current privacy notice explains that it processes information including identifiers, transaction/payment-related information, IP address, browser/device information, cookies, and other technical information in connection with its services.

Information collected automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Products viewed
  • Date and time of visits
  • Referring website or source
  • Website interaction and usage information
  • Cookies and similar technologies

This information helps us operate, secure, analyse, and improve our website.

3. How We Use Personal Information

We use personal information for legitimate business and service purposes, including to:

  • Process and fulfil purchases
  • Confirm and process payments
  • Arrange shipping and delivery
  • Send order confirmations and transaction-related communications
  • Respond to enquiries and customer-support requests
  • Provide information about products or services you have requested
  • Maintain and improve our website and services
  • Understand website usage and customer preferences
  • Detect, investigate, and prevent fraud, abuse, or security incidents
  • Maintain business and financial records
  • Comply with applicable laws, regulations, legal processes, and government requests

Where required by applicable law, we will obtain consent before using personal information for a purpose that requires consent.

4. Marketing Communications

If you choose to subscribe to our newsletter or marketing communications, we may use your email address or other contact information to send you information about:

  • New artwork and collections
  • Limited-edition releases
  • Exhibitions or art-related announcements
  • Special offers and promotions
  • Other Prints For Art updates

You may unsubscribe from marketing emails at any time by using the unsubscribe option provided in the communication or by contacting us at support@printsforart.com.

Transactional communications, such as order confirmations, payment confirmations, shipping updates, and important service notices, may still be sent where necessary to complete or manage your purchase.

5. Cookies and Similar Technologies

Prints For Art may use cookies and similar technologies on our website.

Cookies may be used to:

  • Keep products in your shopping cart
  • Remember preferences
  • Maintain website functionality
  • Understand how visitors use our website
  • Analyse website performance
  • Improve our services
  • Support relevant marketing or advertising features

Some cookies are necessary for the operation of the website, while others may be used for analytics or other purposes.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of the website.

6. Shopify and Other Service Providers

Our online store is operated using Shopify.

Shopify may process customer personal information on our behalf in order to provide store, checkout, hosting, security, order-management, and related services. Shopify's current Data Processing Addendum identifies the merchant as the controller of relevant customer personal data and Shopify as a processor for applicable Shopify services.

We may also use other service providers to operate our business, including:

  • Payment processors
  • Shipping and logistics companies
  • Website and technology providers
  • Email and communication providers
  • Analytics providers
  • Customer-support providers
  • Fraud-prevention and security providers

These providers may receive only the information reasonably necessary to provide their services.

7. Sharing of Personal Information

We do not sell your personal information.

We may disclose personal information when reasonably necessary to:

  1. Process and fulfil your order;
  2. Process or verify payments;
  3. Deliver your purchase;
  4. Provide customer support;
  5. Operate and maintain our website;
  6. Prevent fraud or security threats;
  7. Comply with applicable law or a lawful government or regulatory request;
  8. Protect our legal rights, property, customers, or business.

For example, shipping partners may receive your name, telephone number, and delivery address so that your order can be delivered.

8. International Processing

Some of the service providers we use may process personal information outside India.

For example, Shopify's current India Data Processing Addendum states that customer personal data may be transferred and processed in countries where Shopify, its affiliates, or service providers operate, including Singapore and Canada.

Where personal information is transferred or processed outside India, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable data protection requirements.

9. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, loss, or destruction.

Our website and payment processes rely on established technology and service providers that maintain security measures appropriate to their services.

However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted to or through our website.

10. Retention of Personal Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

The length of time information is retained depends on factors such as:

  • The nature of the information
  • The purpose for which it was collected
  • Whether an order or customer relationship is ongoing
  • Accounting, tax, and business-record requirements
  • Legal or regulatory requirements
  • The need to resolve disputes or enforce agreements
  • Fraud prevention and security requirements

When personal information is no longer reasonably required, we may delete, anonymise, or securely dispose of it, subject to applicable legal requirements.

11. Your Privacy Rights

Subject to applicable law, you may have rights concerning your personal information, including rights to:

  • Request access to personal information held about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of personal information where legally permitted
  • Withdraw consent where processing is based on consent
  • Opt out of marketing communications
  • Raise a complaint regarding the handling of your personal information

To make a privacy request, please contact:

support@printsforart.com

We may need to verify your identity before processing certain requests in order to protect your information from unauthorized access.

We will handle valid requests in accordance with applicable law.

12. Children's Privacy

Our website is intended for a general audience and is not knowingly directed toward children in circumstances where collection of their personal information is prohibited by applicable law.

We do not knowingly collect personal information from children in violation of applicable legal requirements.

If you believe that a child has provided personal information to us, please contact us at support@printsforart.com.

13. Third-Party Websites and Services

Our website may contain links to third-party websites, social-media platforms, payment providers, or other services.

These third parties operate independently and have their own privacy policies and terms. Prints For Art is not responsible for the privacy practices of third-party websites or services that we do not control.

We recommend reviewing the applicable privacy policy before providing personal information to any third party.

14. Social Media

If you communicate with Prints For Art through platforms such as Instagram, Facebook, or other social-media services, the information you provide through those platforms may be processed by both the relevant platform and Prints For Art.

Your use of those platforms is also governed by their respective privacy policies and terms.

15. Legal and Regulatory Disclosures

We may disclose personal information where we reasonably believe disclosure is necessary to:

  • Comply with applicable law or legal process;
  • Respond to a lawful request from a government or regulatory authority;
  • Detect or prevent fraud, unlawful activity, or security threats;
  • Protect the rights, property, and safety of Prints For Art, our customers, or others; or
  • Establish, exercise, or defend legal claims.

16. Changes to This Privacy Policy

We may update this Privacy Policy when our business practices, website functionality, service providers, or applicable privacy laws change.

When we make material changes, we will update the “Last Updated” date at the beginning of this Privacy Policy and, where appropriate, provide additional notice.

We encourage you to review this page periodically.

17. Contact and Privacy Complaints

If you have a question, privacy request, complaint, or concern regarding the collection or use of your personal information, please contact us:

Prints For Art
Email: support@printsforart.com
Phone: +91 8766233604
Address: C3, Kailash Colony, New Delhi – 110048
Business Hours: Monday to Saturday, 10:00 AM – 6:00 PM IST

We will review and respond to privacy-related requests in accordance with applicable law.

18. Governing Law

This Privacy Policy is governed by the laws applicable in India.

Any dispute arising in connection with this Privacy Policy shall be subject to the jurisdiction of the courts having appropriate jurisdiction in New Delhi, India, subject to applicable law.

Prints For Art
C3, Kailash Colony, New Delhi – 110048
support@printsforart.com
+91 8766233604

Why I prefer this version

This is more “genuine” because it doesn't make up legal claims such as “7 years is mandatory,” “all analytics are anonymous,” or “we will resolve every complaint within exactly 30 days.” Instead, it describes what Prints For Art actually does and leaves legal timelines subject to applicable law.

It also specifically accounts for your Shopify store, rather than treating Prints For Art like a generic website. Shopify's current documentation says merchants are responsible for providing their customers with the necessary privacy disclosures and handling customer data rights, while Shopify processes customer data for applicable store services.

One important thing: before publishing, make sure the policy matches the apps actually installed on your Shopify store—especially Google Analytics, Meta Pixel, Instagram/Facebook integrations, email marketing apps, WhatsApp/chat tools, reviews apps, and any shipping apps. If an app collects customer data, it should be reflected in the policy.

This is a strong website-ready draft, but because a Privacy Policy is a legal document, an Indian privacy lawyer should do the final legal review if you want it to serve as your formal compliance document.