Privacy policy

Privacy Policy

Prints For Art Effective Date: June 2026

This Privacy Policy explains how Prints For Art collects, uses, stores, and protects your personal information when you visit printsforart.com or make a purchase from us. By using our website, you agree to the practices described in this policy.

1. Who We Are

Prints For Art is an online platform for the sale of original artwork, limited-edition prints, paintings, drawings, and sculptures.

Email: support@printsforart.com Phone: +91 8766234062 Address: C3, Kailash Colony, New Delhi 110048

2. What Information We Collect

Information you give us directly:

  • Your name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely through Razorpay; we do not store your card details)
  • Any messages or enquiries you send us

Information collected automatically when you visit our website:

  • IP address
  • Browser type and version
  • Pages visited and time spent on each page
  • Referring website or source
  • Device type (desktop, mobile, tablet)

Information from third parties:

  • If you contact us through Instagram, Facebook, or other social platforms, we may retain that communication
  • Payment confirmation data from Razorpay

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfil your orders
  • Send order confirmations, shipping updates, and delivery notifications
  • Respond to your enquiries and customer service requests
  • Send you newsletters, new collection announcements, and offers (only if you have opted in)
  • Improve our website and understand how visitors use it
  • Comply with legal obligations
  • Prevent fraud and protect the security of our platform

We do not use your personal information for automated decision-making or profiling.

4. Legal Basis for Processing

We process your personal information on the following grounds:

  • Contract: To fulfil orders you have placed with us
  • Legitimate interest: To improve our services and communicate with existing customers
  • Consent: To send marketing emails, where you have opted in
  • Legal obligation: Where required by Indian law

5. How We Share Your Information

We do not sell your personal information to anyone. We share it only with:

  • Razorpay: To process payments securely. Razorpay's privacy policy applies to information shared with them and can be found at razorpay.com
  • Shipping and logistics partners: To deliver your order. We share only your name, address, and phone number
  • Email service providers: To send transactional and marketing emails
  • Analytics tools: Such as Google Analytics, which collects anonymised usage data
  • Legal authorities: If required by law, court order, or to protect our rights

All third parties we work with are required to handle your data securely and only for the purpose we specify.

6. Payment Security

All payments on Prints For Art are processed through Razorpay, a PCI-DSS compliant payment gateway. We do not see, store, or have access to your full card number, CVV, or net banking credentials. For questions about payment security, please refer to Razorpay's privacy and security documentation.

7. Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device. We use them to:

  • Remember items in your cart
  • Understand how visitors navigate our site
  • Run analytics through Google Analytics
  • Enable social media sharing features

You can disable cookies through your browser settings at any time. Note that disabling cookies may affect how some parts of the website function.

8. How Long We Keep Your Data

We retain your personal information for as long as necessary to fulfil the purposes described in this policy:

  • Order records are kept for a minimum of 7 years as required under Indian tax and accounting law
  • Marketing opt-in records are kept until you unsubscribe
  • Enquiry and customer service records are kept for 2 years
  • Website analytics data is retained as per Google Analytics default settings

9. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Correct any inaccurate or incomplete information
  • Request deletion of your personal data, subject to our legal obligations
  • Withdraw consent for marketing communications at any time by clicking unsubscribe in any email or contacting us directly
  • Request a copy of your data in a portable format

To exercise any of these rights, contact us at support@printsforart.com. We will respond within 30 days.

10. Children's Privacy

Our website is not directed at children under the age of 18. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with their information, please contact us at support@printsforart.com and we will delete it promptly.

11. Links to Other Websites

Our website may contain links to external sites including vikashkalra.com, delhibookclub.com, and social media platforms. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies before sharing any personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the Effective Date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

13. Grievance Officer

In accordance with the Information Technology Act 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules 2011, the name and contact details of our Grievance Officer are:

Grievance Officer: Prints For Art Support Team Email: support@printsforart.com Phone: +91 8766234062 Address: C3, Kailash Colony, New Delhi 110048

We will acknowledge your grievance within 24 hours and resolve it within 30 days of receipt.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please reach out:

Email: support@printsforart.com Phone: +91 8766234062 Address: C3, Kailash Colony, New Delhi 110048 Hours: Monday to Saturday, 10am to 6pm IST

This Privacy Policy is governed by the laws of India. Any disputes arising from this policy will be subject to the exclusive jurisdiction of the courts of New Delhi.